In a business to business environment, customers demand – and deserve – faster, first-class service from their supplier partners. Quick responses, customized solutions and in-depth product knowledge from supplier partners reduce pressure on customers – they get what they need so they can move on to the next thing, which is to make money. Other value-added benefits such as high-quality customer service, prompt technical support, reasonable return policies and inventory availability, as well as positive reputations and trusting relationships built over decades play a big part in the customer experience.
At Madison Company, we are confident that our friendly, US-based customer service team is invaluable when it comes to selecting the right products, tracking orders or helping to troubleshoot switch and sensor installations. They have seen it all - liquid level sensing of food and beverage, paints and coatings, fuels and oils, potable and non-potable water, chemical fluids and more - and will help you find the stock or custom-engineered product for your application.
We have resisted shortcuts like outsourcing and complicated phone navigation in favor of our live, friendly and knowledgeable staff, available by phone, email, or through our website submittal form, and based right here in Branford CT. Keep our number and contact information handy for the next time you have a question about float switches and liquid level controls, or need help with an application or order, and want assistance from a real person. Plus, we like to talk to you!